Frequently Asked Questions
Everything you need to know about shopping at Anand Gift House
What types of home decor and gift items do you offer?
Anand Gift House specializes in a wide range of products including decorative showpieces, premium kitchenware, wall art, clocks, and personalized gift hampers for all occasions.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days. For personalized or custom-made items, please allow an additional 2-3 days for processing before dispatch.
Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose from various prepaid options like UPI, Credit/Debit cards, and Net Banking for faster checkout.
What is your return and exchange policy?
We offer a 7-day return policy for items that arrive damaged or are defective. Please ensure the product is unused and in its original packaging to qualify for a full refund or exchange.
Can I include a personalized message with my gift?
Absolutely! During the checkout process, you will find a 'Gift Message' box where you can write a custom note that we will print and include with your package.
How can I track the status of my delivery?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique tracking ID to monitor your package in real-time.